Support
We read every message. The fastest way to reach us is email — support@trackmylifts.app. We aim to reply within two business days during the beta.
Reporting a bug
Include as much of this as you can — it helps us fix things faster:
- What you were doing and what you expected to happen.
- Your device and OS version (for example, iPhone 15 on iOS 18 or Pixel 8 on Android 15).
- The app version (Profile → Settings shows it).
- A screenshot or screen recording if you have one.
Common questions
How do I delete my account? In the app: Profile → Edit Profile → Account → Delete Account. This permanently removes your account, workouts, templates, custom exercises, body weight history, goals, personal records, badges, preferences, and exercise requests from active systems. See the complete account deletion instructions, including the verified support path if you cannot sign in.
How do I request a copy of my data? In the app: Profile → Edit Profile → Account → Request Data Export. During beta, export requests are handled by support email so we can verify the account before sending data.
What email will TrackMyLifts send? Only account, password reset, security, support, and beta access messages from support@trackmylifts.app or hello@trackmylifts.app. We do not send third-party marketing email.
How do I change between light and dark mode? Profile → Edit Profile → Appearance. You can also choose “System” to follow your device.
Where is my data stored? Your account and workout data are stored on our servers. See the Privacy Policy for details.
How do I join or leave the beta? See the TestFlight instructions.
How do I update the app? See the update instructions.
Feature requests
We’d love to hear what would make TrackMyLifts better — email the same address with “Feature request” in the subject.
Legal links
Terms of Service · Privacy Policy · Liability Waiver · Third-party Notices